Privacy Policy
Read about our terms of use, how Gigbee use cookies, and what we do with your personal data.

Last Updated: November 20th, 2023

Introduction

At Gigbee, Inc. (collectively referred to herein as “we,” “us,” “our,” or “Gigbee”), we respect the privacy of current and prospective individual and business users (collectively “Users”) of our technology and other related services (“Services”). This privacy policy (“Policy”) will help you understand the type of information we may collect, use, and disclose when you access our website(s) or Services, as well as how you can control, correct and/or update that information. When you visit or use our website(s) or Services, you agree and consent to the practices described in this Policy.

What This Policy Covers

We collect, use, store, and disclose our Users’ Personal Data. For the purposes of this Policy, “Personal Data” is any information that identifies or can be reasonably used to identify an individual person. Any information that is de-identified or aggregated, even when such data is derived from Personal Data, is not considered Personal Data under this Policy.

We may also collect Personal Data that may reveal a User’s ethnic or racial origins, political opinions, religious beliefs, philosophical beliefs, trade-union membership, biometric data, health-related data, or information related to a User’s personal life, including sexual orientation (collectively “Sensitive Personal Data”). As part of our Services, information that we collect which may qualify as Sensitive Personal Data includes:

  • User uploaded files;
  • User chat history, chatbot conversations, and project data permitting that a User explicitly links services with our Services and grants permission for data synchronization with our Services.

This Policy only covers our website(s) and Services. Our website(s) may contain links to other third-party websites or services that are not operated or controlled by us. Such websites and services are not covered under this Policy, and we do not endorse nor review such websites or services as they appear on our website(s). We encourage you to review the privacy policies of those third-party websites and services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Collect Personal Data

When you interact with us through our website(s) or our Services, we may collect Personal Data in the following ways:

1. Personal Data that Users Provide Directly to Us: We collect Personal Data from a User when they voluntarily provide such data for the purposes of accessing or using our Services, including User provided Sensitive Personal Data. Such information includes, but is not limited to, a User’s first and last name, User created username and password, email address, as well as other relevant information to register an account with us. Users may also provide Personal Data for the purposes of completing a transaction related to our Services or when they contact us. Such information includes certain information associated with a financial transaction, like a billing address, credit or debit card number, and CVC number.

2. Personal Data About Others: In the course of using our Services, a User may provide the Personal Data of a third party, such as when engaging in a chat, uploading project source code, or using the Gigbee software tools or by referring such individuals to our Services. Prior to providing such Personal Data, you must ensure that the relevant third parties have given you consent to collect their Personal Data, such third parties have consented to you providing us with their Personal Data, and their Personal Data can be used in a way consistent with this Policy. We are only responsible for third party Personal Data you provide to us, and you acknowledge that you are responsible for such Personal Data that you keep in your possession.

3. Personal Data that is Automatically Collected: When you interact with our website(s) or Services, we receive, and store certain information that is collected passively using various technologies. Such information includes a User’s IP address, User’s website activity, and mobile device information when a User accesses our website(s) or Services with a mobile device. In operating our website(s), we may also use a technology called "cookies." Our cookies help provide additional functionality to our website(s) and help us analyze website usage more accurately. You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.

4. Personal Data from Third Parties: We may collect Personal Data from other third-party sources, such as lead generation firms. When using our Services, a User may choose to synchronize data from other third-party platforms. This may allow us to access Personal Data, including Sensitive Personal Data, that is stored on those third-party platforms.

How We Use Personal Data

We use our User’s Personal Data to deliver, maintain, and improve our Services. This includes establishing User accounts, as well as using automatically collected information to monitor and improve our Services. In providing our Services, we will use Personal Data in the following ways:

1. Communicate with Users: We will use Personal Data to communicate directly with Users to fulfill requests and provide information relevant to the business relationship established between us and the User, such as billing notifications or Service disruptions. Users may not opt-out of these communications as they are necessary to providing the Services. We may also communicate information that we believe will be of interest to you (“Marketing Communications”). You have a right to opt-out of Marketing Communications from us and can contact us below or follow the “unsubscribe” instructions contained in such communications.

2. Protect Ourselves and Others: We will use Personal Data to assess, maintain, and enhance our security measures to prevent and mitigate the risks for fraud, error, or illegal activities.

3. Comply with User Requests: We will use Personal Data in a manner consistent with a User’s requested use. Please note that if you decide you do not want to disclose certain Personal Data to us or allow us to use certain Personal Data, you may not be able to access or benefit from certain features of our Services.

How We Share Your Personal Data

We will share Personal Data with third-parties when necessary to provide, maintain, or enhance our Services.

1. Other Users: In the course of using our Services, you may choose to disclose certain Personal Data, like a username, to other Users of our Services.

2. Service Providers: We will disclose Personal Data to third-party companies and individuals that we contract with who assist us in providing and maintaining our Services. Such third-party service providers include, without limitation, AWS cloud services. We only share Personal Data that is necessary for the service provider to perform the requested service.

3. Online Analytics: We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyze the Personal Data discussed above and to engage in auditing, research, or reporting. The Personal Data collected by various analytics technologies described above may be disclosed to or collected directly by these service providers, who use the Personal Data to evaluate your use of the Services, including by noting the third-party website from which you arrive, analyzing usage trends, assisting with fraud prevention, providing certain features to you, and other purposes. To prevent Google Analytics from using your Personal Data for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

4. Personalize Advertising: Third parties whose products or services are accessible or marketed